If you are seeing an ‘invalid certificate’ message when receiving or sending email @ your domain name, just ‘ok’ it. If you want to know the reason, read this FAQ.

If you cannot connect to your website via FTP, you may be blocked by the security protecting our servers. Please read this FAQ to understand what to do next.

As we recently had to provide step-by-step instructions for a customer, we thought we’d repeat them here. This information is current for September 2014 and might change for subsequent releases of the iOS operating system.

Domain registration information is available publicly. Because of this, you may get domain renewal letters from companies you’ve never heard of – warning that your domains are going to expire and that you should renew with them.

Are you getting emails offering to defend your brand identity by giving you the chance to register specific Chinese domain names? Read this FAQ for advice.

Read this FAQ if you want to set up a phone or tablet to read your email from our servers.

If you’re getting warning messages that your mailbox is full, there may be a number of reasons. Read this FAQ to disagnose the reason and find out how to fix it or contact us.

If you are getting an error message when trying to log into your WordPress site, read this FAQ and contact us.

If you can’t SEND emails from your laptop, iPhone, iPad (etc) you may have set up your device incorrectly for mail on our servers. Read this FAQ for troubleshooting information.

Read this FAQ for instructions on how to set up your mail program to use email on our servers.